Returns and Refunds
We have a 7 day Return Policy, If you are not happy with your purchase, Products must be returned in original condition within 7 Days of purchase unused and undamaged, All sales are subject to a 10% Handeling/Restocking Fee. (Please note refunds are NOT issued to any used or damaged products)
Warrenty and Guarantee
Our Hoverboards have very few issues but in the odd case there is a problem we will take care of it.
All our hoverboards come with a limited 1 year Warrenty on the battery and the motherboard. The Warrenty covers any balancing issues, gyro issues, any motherboard issues and any battery issues. Warrenty excludes Ware and Tare (Cover Damage, External Damage, Tires and Tubes), Water damage and any other user caused damage is also excluded from warrenty. HBP carries the right of assessment to determine if Ware and Tare resulted in the damage.
How does it work?
You can send your unit to our offices or book a collection below fill in all the necessary details for the collection please add any other info regarding the issue with the board as well as your purchase date.
What is the cost?
All collections are charged a Collection Fee. If the board is out of warrenty you will be quoted on repairs before hand.